Frequently asked questions

What exactly is your business?

LA_Creatives is a creative agency providing professionals and entrepreneurs with creative services that are essential to marketing and branding their business. We are driven to assist with the development of your brand identity through branding, marketing, graphic design, web design, and print collateral.

How do I get started?

You've seen my work and you love it, GREAT! To get started visit the SERVICES page and take a look at our Price Kit which includes the process and all pricing. Once you've done this you are ready to fill out our inquiry form on the CONTACT page and we can take it from there!

What is your turnaround time?

Turnaround time for small projects such as logo development or marketing materials ranges from 14 to 21 business days of your project start date. The turn around time for a larger project such as website development, ranges from 4 to 8 weeks from your project start date.

What forms of payment do you accept?

Payments are collected via our website or paypal in which you can pay with a credit or debit card. There will be no cash accepted.

What if I decide to cancel my project after I pay one of the deposits?

If something comes up and you need to cancel your project, that is fine. Please keep in mind that all deposits and payments are non-refundable.

What platforms do you use for web design?

Currently the platform that we use for web design is Wix. We use this platform to develop all of your website designs from scratch so that it will be easy for you to update on your own. We also use our design services to create custom content for your website.

What are Wix's hosting prices? Is hosting included in my website development quote?

Wix's hosting prices can be found here. Hosting is NOT included in the website development quote. The hosting fee or subscription is something that you will need to pay directly to Wix based off the services you will need for your site. You should be sure to establish this before the design process begins.

Do I need professional photos for my project?

Yes, professional photos or stock photos that you have purchased are highly recommended to ensure the best quality for your project.

I need a website. What information do you need from me?

Before we begin a website all content and imagery will be required as well as text and wording for the site in a Word document. This will all be apart of your homework once you book a date to start your project. Please make sure that all text has been checked for grammar or spelling errors. We will not be repsponsible for proofreading. Please make sure that all images are professional, of good quality, and in JPEG or PNG format.

Do you offer printing services?

No, LA_Creatives is only a graphic design business and we only offer design services. However, for some projects which are indicated in the pricing kit, we do include printing.